Shopify is an all-in-one e-commerce platform that lets you set up, manage, and grow your online business. It provides everything you need to sell products online.
Think of Shopify as a shopping mall kiosk you can set up online. They provide the space (your store), the tools to showcase your products (product listings, photos), and the infrastructure to handle sales (payment processing, inventory management). You just need to bring your products and customize your storefront to attract customers.
Shopify is great for people new to ecommerce and existing buisnesses looking for a new platform.
What Shopify development services do you offer?
We offer a wide range of shopify development services including but not limited to:
Building new stores
Building new features for existing stores
Speed optimisation
Fixing issues and bugs
Installing and configuring apps
How long does it take to build a Shopify store?
The time is takes to build a shopify store varies greatly based on your specific circumstances. For some stores, it can be as short as 1-2 weeks, but for other larger stores it can take multiple months.
If you’re interested in getting an accurate quote for your store, reach out to us.
Do you offer Shopify theme customization?
Yes, we can help customize your existing theme on Shopify and build new themes incorporating your desired level of customization.
Can you help me with Shopify app development?
Yes, as part of our shopify development services, we also offer custom shopify app development.
Our experienced team would love to help out whether its building a new custom app, or fixing an issue with an existing app on your store.
How do you handle revisions and changes to the project?
While building out your store, we offer multiple opportunities for you to provide your feedback so we can deliver a store you’re happy with and truly bring your vision to life.
After going live with your store, you can opt in to one of maintenance packages to get ongoing support and help with your store for an affordable price.
Does Shopify site speed matter?
Your Shopify site’s speed has a big impact on your conversion rate.
Stores that take too long to load, frustrate users causing them to leave your store rather than make a purchase.
Additionally, your store’s speed has an impact on your SEO, as Google ranks faster websites higher.
How do you measure Shopify site speed?
Shopify site speed can be measured with a variety of tools including PageSpeed Insights and GTMetrix. These platforms give you a consistent, reliable method to know how well your store is loading for your users.
They also help identity key areas that need improvement in your shopify store.
Does Shopify site speed affect SEO?
Yes, Google prefers website’s that load faster, so to get the best results from your SEO, you need a fast loading store.
How much does it cost to improve my store’s speed?
Every store is unique and has its own issues. We offer a free consultation where we review your store, identity the areas that need work, and give you an accurate quote for your circumstances.
What strategies do you use to improve Shopify site speed?
We use a variety of strategies to improve your Shopify site speed, including:
Image optimisation
Code analysis and optimisation
Third-party tools review
Minimizing file requests
These are some general strategies, however every store is different. Our team reviews your store to find the specific issues hurting your store so they know exactly what needs to be changed to improve your site's speed.
What is your hourly rate or project pricing?
We quote projects based on the complexity of functionality, design requirements and other factors based on your circumstances.
We also have multiple pricing models to best suit your needs whether you need a new store built or some development work on your existing store.
We offer subscription plans for larger clients, as well as agencies who need ongoing development work.
Head over to our subscriptions page to learn more about our development subscriptions.
What if I'm not happy with the design or functionality of my Shopify store?
Throughout the development process, we align our expectations and provide multiple oppurtunities to gather your feedback so we can make sure you’re happy with the end result.
How much does a Shopify store cost?
We quote projects based on the complexity of functionality, design requirements and other factors based on your circumstances.
We can fix all kinds of issues with your Shopify store, including:
Design issues
Layout issues on any device (e.g mobile issues)
App integrations
Data related issues (e.g Google Analytics)
How long will it take for you to fix our issue?
We can resolve most issues within 1-2 business days once we’ve received access to your Shopify store.
What if you can’t resolve our issue?
Our service is 100% risk free.
If we’re unable to resolve your issue, we’ll offer you a full refund.
How much does it cost?
We charge a one-time fee of $499 for our quick fix service. You get 5 hours of dedicated developer time to diagnose and resolve your issue.
For rare cases, where more time is needed to fix your issue, we’ll inform you in advance of any additional costs so you are not obligated to proceed and can choose to decline.
What is your onboarding process?
Once we’ve discussed your issue and received payment, we request access to your store from our Shopify partner account.
We only request access to the parts of your store we need to resolve your issue. This means we won’t have access to any sensitive or customer data unless your specific circumstance requires it.
Can I manage my Shopify store myself after it's built?
Yes, Shopify has a fairly simple to use dashboard that allows you customize your store without our developers needing to help out.
You can control everything from what products you want to sell to your end user experience.
We also offer a tutorial session at the end of building your project to show you the ins and outs of Shopify to make sure you’re ready to go!
What is the difference between Shopify and Shopify Plus?
Shopify provides a platofrm for people to launch, grow and mange their businesses.
Shopify Plus provides additional features tailored towards larger merchants with higher revenue and sales.
Can I migrate my existing e-commerce store to Shopify?
Yes, Shopify has built in tools to make migration easy.
This includes importing your products from youe exisitng platform, setting up your theme so it looks good for potential customers and importing reviews.
Our team is always happy to help, please reach out to us to get a proposal for your store.
What happens after I subscribe?
After subscribing, we'll send you a confirmation email as well as a link to schedule your onboarding call as your earliest convenience.
This call gives us a a chance to align our expections and gain a better understanding of you and your needs.
Following our call, we'll get your Trello board setup so you can start submitting requests as soon as possible
Is there a limit to how many requests I can have?
Once subscribed, you're able to add as many development and/or design requests to your queue as you'd like, and they will be delivered one by one. If you're on the Essentials plan, you'll be limited to 10 hours of work per month.
Why wouldn't I just hire someone full-time?
Great question! Hiring a really good Shopify expert can cost more than $100,000 every year, and you might not have enough work for them to do all the time. So, you end up paying for time they're not working. But don't worry, we have a better way to help you!
Enter Futuremerce, where you pay a simple monthly fee to receive the design and development work you need completed. Additionally, with the pause feature, you only pay for the service when you actually need it so you can use it one month, then stop for a bit when you don't need any work completed. Then start again once you need some more development done.
What if I don't like the work completed?
Not happy with the work we've done? No worries! We'll continue revising until you're 100% satisfied.
What sort of requests can I make?
We handle all sorts of design & development requests including but not limited to:
Building new shopify stores
Designing & building landing pages
Redesigning shopify stores
Building new features for your existing shopify store (such as adding product review functionality, etc)
Optimizing the speed of your store
Bug fixes, installing apps, etc.
If you are not sure, don't hesitate to reach out to us.
How we do communicate?
We communicate using a combination of emails, Trello comments and occassional meetings to clarify details when needed.
How fast are requests completed?
On average, most requests are completed within two days or less. More complex requests can certainly take longer, we'll give you an estimated timeframe when required so we are both aligned.